Privacy Policy Statement
The Hong Kong Federation of Insurers ("the HKFI") respects personal data privacy and is committed to complying with the requirements of the Personal Data (Privacy) Ordinance (“PDPO”) (Cap. 486 of the Laws of Hong Kong). In doing so, we strive to ensure compliance by our staff with the strictest standards of security and confidentiality.
Personal Data Collected and Held
In order to provide a better service to you, HKFI may collect information when you attend our functions, use our services, register with us or communicate with us. The typical types of information held by HKFI are basic contact details, a record of our contact with you and your areas of interest.
Personal data is collected by HKFI on a voluntary basis. Personal data may include your contact details (such as name, job title, company name, address, email address, telephone and fax numbers), professional or academic qualifications, a record of our contact with you.
When we collect personal data from individuals, we will provide them with a Personal Information Collection Statement (PICS) on or before the collection in an appropriate format and manner. We keep our Personal Information Collection Statement under regular review.
Purposes of Collecting and Keeping Personal Data
The main purposes for which personal data are kept and used by HKFI include:
to perform or discharge the functions of the HKFI to promote the development of the insurance business in Hong Kong;
to provide you with updates and information on matters relating to the insurance industry and insurance intermediaries generally;
to keep you informed of the latest developments about the HKFI and news, training activities, goods, services, facilities and events organized or provided by the HKFI and/or other organizations;
to register you in events organised by the HKFI and/or other organizations;
to process your enquiries, feedbacks or complaints;
to conduct internal statistical research and analysis; and
other purposes directly relating to any of the above.
Personal Data Collected Via Forms / Sections of Our Website
The information you provide in the "Contact Us" section is used by HKFI to respond to or handle your enquiries, comments or suggestions. The personal data will not be used for any other purposes without your consent, unless such use is permitted or required by law.
Personal data collected from subscribers of the update service is used by HKFI to alert you, send you copies of the requested information and to compile statistics of readership. The personal data will not be used for any other purposes without your consent unless such use is permitted or required by law.
Personal data provided by a complainant will be used, disclosed or transferred only for those purposes related to the complaint, for discharging HKFI’s functions or where permitted or required by law. If the information provided is inaccurate or incomplete, consideration of the complaint may be affected.
When you visit our website, a record of your visit is made as a "hit", which may show your Internet Protocol (“IP”) address and the pages you have visited. No personally identifiable information is collected under this circumstance. We use such information for statistical purposes, and for the purposes of maintaining and improving our website.
When you browse our website, you should be aware that cookies are used. Cookies are data files stored on your computer’s hard drive. Our website automatically installs and uses cookies on your browser or computer’s hard drive when you access it. The purpose of using cookies is to help us improve website performance and user’s experience as they store the font size and language information when you are browsing our website. The cookies used in connection with our website does not collect or store personally identifiable information. You may refuse to accept cookies on your browser by modifying the settings in your browser or internet security software. This may prevent you from taking full advantage of all the functions of our website.
We use the webserver access log for the purpose of maintaining and improving our websites such as to determine the optimal screen resolution, which pages have been most frequently visited etc. We use such data only for website enhancement and optimisation purposes.
Disclosure and Transfer of Personal Data
Personal data held by the HKFI will be kept confidential but the HKFI may, where such disclosure or transfer is necessary to satisfy the purpose, or directly related purpose, for which the data was collected, provide such information or copies to the following relevant parties (whether within or outside the Hong Kong Special Administrative Region):
any personnel, agent, adviser, auditor, contractor, service provider or third party who provides services or advice to us in connection with our operations insofar as required to enable us to provide, or assist us in providing, the services;
other industry organizations, including the Insurance Authority, the Hong Kong Confederation of Insurance Brokers, the Professional Insurance Brokers Association Limited, the Hong Kong Monetary Authority, the Securities and Futures Commission, the Mandatory Provident Fund Schemes Authority, the Travel Agents Registry, the Travel Industry Council of Hong Kong, and relevant insurance company(ies) or insurance agent(s);
government bodies and other regulators as required under the law or pursuant to any regulatory arrangements between the HKFI and the relevant government body or regulator;
any person under a duty of confidentiality to us or who has undertaken to keep your personal data confidential and use them in strict compliance with the requirements of the PDPO; and
any person to whom we are under an obligation under law to make disclosure.
Personal data may also be disclosed to any person or persons pursuant to any statutory or contractual obligations or as required by court of law, provided such person or persons are able to prove the required right or authority to access such information. In addition, personal data may be disclosed under any of the circumstances described in part VIII of the PDPO in which the concerned personal data are exempt from the provisions of data protection principle 3 of the PDPO.
Except as stated above or with your prior consent, the HKFI will not transfer or disclose your personal information to any third party.
Personal Data Security
We take appropriate steps to protect personal data we hold against loss, unauthorised access, use, modification or disclosure. All personal data you provide to HKFI under this website is secured on this website. We have implemented appropriate physical, electronic and managerial measures to safeguard and secure your personal data. Access is limited to authorised personnel within HKFI only. The transmission of any information online is not secured by encryption.
Your personal data will be kept in the office of the HKFI or by the service providers engaged by the HKFI and are accessible only to our authorized employees and service providers.
HKFI’s internal Information Technology (“IT”) systems are developed and maintained by in-house staff and local third-party service providers. The third-party service providers do not have access to personal data stored in the IT systems except when they are carrying out trouble-shooting on them at HKFI’s offices or data centres under the supervision of the HKFI’s staff.
Retention of Data
We take all reasonably practicable steps to ensure that personal data will not be kept longer than is necessary for the fulfilment of the purposes (or any directly related purpose) for which the data is or is to be used, unless the retention is otherwise permitted or required by law. Personal data which is no longer required will be destroyed.
Access and Correction of Personal Data
Under the PDPO, individual have the right to request access to and correction of his personal data held by HKFI. A charge may be imposed to cover the cost for processing a data access request.
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:
to check whether we hold personal data about you and to access such data
to require us to correct inaccurate data
to ascertain our policies and practices in relation to personal data and the kind of personal held by us
Any requests for access to or correction of personal data held by us, or if you have any enquiries about this Statement, please present your enquiry or request to:
The Privacy Officer
The Hong Kong Federation of Insurers
Email: info@hkfi.org.hk
Address: 29/F Sunshine Plaza, 353 Lockhart Road, Wanchai, Hong Kong